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Frequently Asked Questions
Trainer A1. Why should I choose a internationally certified trainer/instructor?
Certification by independent bodies is a credible means of measuring an instructor's knowledge and skills, while acting as a credible barometer for dog owners in choosing a trainer. Positive motivational techniques are based on scientific learning principles. Certification is an indication of how well-versed an individual is with important concepts, such as Operant Conditioning, as well as the ability to provide quality instruction (just like a school teacher).
However, not all certified trainers are created equal. There is a plethora of organisations providing "certification" and the quality varies. If possible, find out more about how the dog trainer received accreditation. Request detailed information about the certification requirements, which is usually available on the Internet. Also, look out for instructors who regularly pursue continuing education (i.e. what courses or seminars have they attended recently to improve their skills and expand their knowledge base).
For more information, click here.
A2. Are all trainers in Singapore the same?
No, there are several different types of trainers in Singapore all coming from different backgrounds and use different training methods. Some dog trainers are only involved with conditioning the dog to obey commands, irrespective of methods used. One should look for obedience trainers who are also required to be able to empower the dog's handlers with the necessary understanding and skill sets so that they can also effectively handle the dog and shape its behaviour long after the course is completed.
Dog trainers do not necessarily make good instructors. Don’t be swayed simply based on an impressive dog obedience demonstration. The strength of an instructor can only be ascertained by observing the instructor’s ability to teach handlers during an ongoing class, or by talking to existing students or past graduates.
A3. What qualities should a good trainer have?
As a reflection of our commitment to professional excellence, Puppylove’s philosophy, methods and practices adhere to the criteria set out by the Association of Pet Dog Trainers in the United States in "How to choose a Trainer".
Our pledge towards the best education ensures that Puppylove is at the fore-front of the latest innovations in dog training, behaviour tools and techniques. This is achieved by regularly pursuing networking and educational opportunities organised or conducted by international renowned practitioners in the use of positive reinforcement.
A4. What do Puppylove trainers believe in?
That everyone, human or canine, can benefit from the non-aversive methods that we advocate; and how we make continuing education in the field of dog training our priority. See our philosophy.
A5. What is a trainer/instructor for?
Trainers help you communicate with your canine companions and understand them better. This improved communication through solid scientific learning principles help the dogs become part of the family and ensures that their bond with all the human members in the family get stronger.
Too often we have seen dogs abandoned and misunderstood; and people have been quick to brand their dogs with characteristics like 'stubborn' or 'aggressive'. And to do our part for society in cutting down the number of animal abandonment cases due to the above reasons, Puppylove seeks to help human and canine communicate and live together harmoniously.
A6. Is there an animal or canine behaviourist in Singapore?
Be very skeptical of anyone claiming to be one in Singapore. Presently, there is NO qualified animal or canine behaviourist based locally with the background and appropriate experience. A canine behaviour counsellor (CBC) or dog trainer, certified or otherwise, SHOULD NOT be confused with an animal or canine behaviorist.
A7. What should I look for in a trainer?
There are many Internet resources that can help you select a dog obedience trainer. As a reflection of our commitment to professional excellence, Puppylove’s philosophy, methods and practices adhere to the criteria set out by the Association of Pet Dog Trainers in the United States in "How to choose a Trainer".
Our pledge towards best practices ensures that Puppylove is at the fore-front of the latest innovations in dog training, behaviour tools and techniques. This is achieved by regularly pursuing networking and educational opportunities organised or conducted by internationally renowned practitioners in the use of positive reinforcement.
Training B1. At what age can I start training with my dog?
Starting formal training at a young age is possible using positive reinforcement (+R). This is because it does not require the use of the choke chain which may damage the puppy’s trachea. Puppyhood is a once-in-a-lifetime window of opportunity to ensure your dog grows into a well-adjusted and well-mannered companion animal.
Structured training for puppies can commence between 12 to 20 weeks, depending on the breed of the dog. Puppies start learning as soon as they are born, most of it informally via experiences with the external environment such as its mother and litter mates. For example, during play puppies develop bite inhibition skills by learning through trial and error how much force is considered appropriate under different situations.
Ideally, the use of +R continues into all form of training and the rest of the dog's life. This is because changing from motivational to a compulsion method is likely to confuse the dog while adversely affecting your bond with it.
B2. Is my dog too old to start training?
A dog is never too old to learn. While it is generally easier to shape the behaviour of a puppy than a mature dog, the owner’s relationship with an older dog can be enhanced through obedience training, especially when motivational methods are employed.
B3. Does the size of the dog matter in training?
No, dogs of all sizes are trained with the same methods. Positive reinforcement (+R) is also used to train other species like dolphins, birds and even humans!
Size in this case does not matter and the theory works on all breeds of dogs of all ages, gender and sizes!
B4. Why does Puppylove not use choke chains as a training aid?
If there is a kinder and gentler way to train dogs, that is widely used by leading international trainers and instructors, why not use it?
Just as advancements in technology have made computers smaller yet more complex and powerful, there has been much progress made in finding alternative and more humane methods of shaping the behaviour of dogs over the last 15 years. The sophistication of motivational methods is reflected in the fact that these concepts are based on academic learning theory and derived from research in animal behavioural sciences.
The principles of operant conditioning and positive reinforcement (+R), which motivational methods are based on, have been around since the 1940s, but is not widely practised in this part of the world. The motivation method, as applied by Puppylove, reflects the latest thinking in North America and Europe.
For more information about +R or operant conditioning, you can refer to our recommended reading list.
B5. Does the temperament of my dog matter?
No. Motivational methods apply to all animal, including dogs, regardless of temperament. Many traditional dog trainers claim that training methods needed vary with each individual dog as every dog has a different learning style and personality.
However, the reality is that only one option is recommended -- choke-chains and/or electronic shock-collars whatever the "personality" of the dog. It is the severity of the correction, i.e. how much force is used, that is "different".
Choice of training method should be dependent on the comfort level of the owners and NOT whether it suits a dog's personality. In other words, would you prefer to subject your dog to punishment or a friendlier, gentler method of training?
B6. Why does Puppylove emphasize so much on positive methods?
There are so many other methods out there, but positive reinforcement is by far the kindest and friendliest method. It is used to train dolphins, killer whales, horses, birds, cats, dogs and even humans. There is no yelling, shouting, jerking or other punishments involved. It can involve the entire family from children to seniors and it teaches respect for each other. The environment created is one of learning and the advantages are limitless, which is why we recommend our methods to everyone.
B7. Is the training more for dogs or owners?
Many owners relate to us how their obedience-trained dogs are still not as consistent and reliable as compared to when it was handled by the trainer. We feel this is a major weakness as the dog lives with the owner and not the trainer!
Puppylove courses are more than just about training the dog. We make every effort to develop the handling skills of owners so that they have the confidence to successfully manage their dog’s behaviour under various situations. In other words, we instruct you in how to successfully train your dog in a fun, humane, positive and non-violent manner.
B8. Do Puppylove train dogs for competitions?
Currently we do not train dogs specifically for competitions in group classes. For special requests as such, please contact us for private sessions.
Methods C1. What is positive reinforcement?
Positive reinforcement is basically the idea where if action A yields a rewarding consequence, then action A will be repeated more frequently and consistently; whereas if action B yields zero results, then action B will slowly eventually stop.
"This proven behavioral science principle is particularly applicable to dogs. If dogs were gamblers, they would bet on the long shots every time. This is why punishment is often ineffectual. Even if your dog understands the cause and effect of the punishment, he's still hoping that he won't caught this time! Because it's difficult to be 100% consistent with punishing, every so often your dog does get away with whatever it was you didn't want him to do, and much to your frustration, the problem continues." - San Diego Humane Society and SPCA. To read more, click here.
C2. How do I know if Puppylove methods are suitable for me?
Positive training reflects more of a teacher/student relationship. Teachers design the curriculum and lead the lessons, but to maintain a harmonious classroom there is give, take and respect on all sides. The attraction for these trainers is the communication between two different species. The ultimate goal for positive trainers is not ribbons on a wall or trophies in a cupboard, but the development of a unique relationship based on "authority without domination, love without subservience and respect without fear."
C3. Is using treats during training equals to positive reinforcement?
No. Simply using treats in a training situation does not constitute practice of motivational methodology. There is a very clear distinction between using treats as a bribe, a lure and a reward.
It is a common myth that dogs trained through motivation will be reliant on treats. Dog obedience trainers practicing +R need to have a thorough understanding of scientific learning theories (i.e. operant conditioning) in order to successfully wean off the use of treats once the dog has understood what is required. The sophistication of motivational methods is reflected in the fact that its principles are used to train all kinds of animals including chickens, horses, birds and dolphins, amongst others.
Motivational methodology does not require choke chains to be used even at advanced training levels. Trainers claiming to use mixture of +R for puppies and yet have to rely on a compulsion-style approach are trying to have their cake and eat it. If the use of +R is effective for puppies, why is the choke-chain needed when the puppies grow older?
C4. Will my dog become dependent on treats to listen to me?
No, in motivational methodology, the use of treats, praise or toys is considered a salary which the dog earns when he does something right. The distinction between a treat and a bribe is clearly explained and delineated in our courses. Handlers are taught to wean off the use of treats after the dog has been conditioned and understands the commands.
C5. Is positive reinforcement useful for large dogs?
Yes, with motivational methods, we train companion dogs with our brain, not our brawn. Positive reinforcement (+R) is also used to train other species like dolphins, birds and even humans!
Size in this case does not matter and the theory works on all breeds of dogs of all ages, gender and sizes!
C6. Are puppylove methods useful for aggression issues?
In many cases, any sort of punishment or force on dogs with aggression issues might actually aggravate the situation.
There are several types of aggression and we will first find the root of the problem and what the triggers are, before making a long term plan for the family to follow. In cases like these, non-aversive methods usually focus on changing the dog's behavior for the better instead of inhibiting their aggression like compulsion methods do.
C7. Is the choke chain method useful?
Compulsion style methods focus on correction of a wrong behaviour rather than teaching the dog what is the right behaviour. Consequently, you will find that such dogs are unlikely to obey a command without a choke-chain present. Handlers also feel more secure knowing they have a physical link to correct the dog’s inappropriate behaviour.
Choke-chains are great for physical control provided it is used correctly. Timing is often crucial as well. Even then, how many times have you seen dogs in the park pulling forward with all their strength on the leash despite being on the choke-chain?
In contrast, motivational methods afford its practitioners mental control over their dogs. By conditioning the dog to understand obedience commands and teaching it what is the desired behaviour, a dog is able to perform obedience commands without the need for the choke chain around its neck or the need for treats The dog is motivated to perform because it wants to, having associated doing so with pleasant results everytime.
C8. Can I use choke chains while using Puppylove methods?
No, that’s like trying to be half pregnant. Dog owners should be wary of euphemistic catch phrases like "tug", "tap" or 'discouragement', yet advocating the use of a choke-chain/e-collar as a training aid. Don't let this happen to your dog.
Motivational methods that emphasise positive reinforcement (+R) are NON-VIOLENT and DO NOT REQUIRE the use of choke chains in training companion dogs. The choke chain is indicative of traditional compulsion style training, an approach that has a strong emphasis on physical correction, if required. Such methods focus on telling the dog what is the wrong thing to do rather than what is the appropriate behaviour. This is the antithesis of the Puppylove philosophy.
C9. Why can't we combine different methods to train dogs?
That usually involves using a mixture of traditional, force-based techniques, but also added is positive reinforcement when the dog is correct. While it might sound appealing, it typically leads to a dog that does not reach his training potential. Using a mixture of corrections and positive reinforcement sends mixed signals to the dog leaving the dog confused and unsure.
The reason for this is that the basis of the two types of training is completely different. Using aversives is based on teaching the dog that he should not do anything unless given a command or permission to do so. This leads to dogs that learn that, in many situations, doing nothing is the safest way to go. On the other hand, dogs that have been clicker trained, especially those who have been taught using shaping, have learned that trying new behaviours (in training sessions) is the way to earn reinforcement. These two underlying foundations are clearly incompatible.
Simply put, combining methods may help owners feel better about using punishment or aversives, but it does nothing for the dog's learning potential.
C10. How do I know that Puppylove methods work?
Visit one of our on-going group classes, read our alumni's testimonials and talk to our clients to find out if our methods work. There are also several internet resources and books where you can research more on our methods and how they are based on sound scientific principles.
C11. What is the "clicker" method?
"Clicker training" is an animal training method based on behavioral psychology that relies on marking desirable behavior and rewarding it.
Desirable behavior is usually marked by using a "clicker," a mechanical device that makes a short, distinct "click" sound which tells the animal exactly when they're doing the right thing. This clear form of communication, combined with positive reinforcement, is an effective, safe, and humane way to teach any animal any behavior that it is physically and mentally capable of doing.
- clickertraining.com
Click here for more.
C12. Can the "clicker" method be used with Puppylove methods?
Definitely, it works on the same principles of positive reinforcement. However, we usually make sure our students understand the basics of training before embarking on using the "clicker". This ensures better learning and less confusion. "Clicker" training is best learnt by those who want to do much more with their dogs than just basic obedience commands.
Click here for more.
Courses D1. Does Puppylove guarantee results?
We do not have to guarantee results. The many testimonials we receive from our graduates adequately reflects our commitment to quality instruction. You can also visit our classes to view our proven style of training companion dogs. Always make sure you are comfortable with the methods used and the quality of instruction by those that guarantee results.
Puppylove’s practice is consistent with the United States Association of Pet Dog Trainers’ guide on "How to Choose a Trainer", which states that "Because of variables in dog breeding and temperament and owner commitment and experience, a trainer cannot and should not guarantee the results of his/her training. However, an instructor can and should be willing to ensure client satisfaction with his/her professional services."
D2. Why are your classes so small?
Puppylove is committed to quality instruction with an emphasis on developing the owner’s handling skills. We do not believe in large class sizes because we recognise that each dog has a unique personality and handlers have different strengths. Thus at Puppylove, every effort is made to understand our students so that we can tailor our instruction to address individual needs. Our small class sizes of four or five dogs maximum ensure both dog and handler receives adequate attention from the instructor.
D3. How often should I practise with my dog after the courses?
There is no short-cut or magic pill to training a companion dog. Our graduates achieve success because they understand the concepts and have made a commitment to work with their dog. Our students are able to do so simply because our courses are designed to be fun and enjoyable for handler and dog alike. Rather than have designated practice times with specific durations, we encourage our students to work with their dogs as part of their daily routine throughout the week, such as at meal times, during walks, while watching television, etc. We advocate that training become a lifestyle and not a chore.
D4. Who should handle the dog during courses?
Ideally, the primary caregivers of the dog should be present throughout the obedience course. Obedience training is about educating the caregivers as much as it is about conditioning the dog and we encourage care givers to take turns handling the dog during the course. Obedience training for the companion dog should not be relegated as a job for the hired domestic help.
D5. Can I bring my whole family?
Yes, we encourage that everyone in the entire family participates, including children and seniors.
D6. What do I need to bring to class?
All that is required is some treats or part of the dog's breakfast.
D7. What are some class etiquettes?
Please always ring the bell when entering so that dogs in the class can be duely restrained from suddenly dashing out of the door. When the dog has a toilet accident in class, owners just need to clean up quietly without fuss. Also, do try to make sure your dog empties his bladders downstairs before entering class. Don't be embarrassed if your dog barks non-stop or has problems socialising in class, it is exactly why you are attending lessons and everyone will be able to learn in return.
D8. What are the conditions like in class?
Classes are held indoors in air-conditioned comfort, located just above a veterinary clinic. Some of the lessons will be held at an outdoor dog run just across the street.
D9. How many sessions are required to sign up for private lessons?
The usual number of sessions required are 3-4 sessions, but we usually do not impose a minimum. Lesson plans depend on what direction the owners are hoping to go.
D10. What happens after the course ends?
Owners must remember that training should be a lifestyle. It doesn't mean that once lessons stop, there is no need to reinforce the right behaviors anymore. There is always the possibility of the dog regressing or forgetting what was taught. To ensure that the lessons do not go to waste, continue reinforcing in daily life all the desirable actions and practise increasingly difficult commands.
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Class Location
Our group classes are held at:
P.A.W Veterinary Centre
- Blk 112 Bukit Purmei Road #01-207 Singapore 090112